Delete your maplog account

For maplog: Visited Countries Map, made by Mountain Peak OOD. You can delete your account and map in the app, or ask us by email.

In the app

Open maplog and go to the Settings tab.
Under Account & data, tap Delete account.
Confirm. If you signed in with Apple on iPhone or iPad, maplog asks you to confirm with Apple.

Your account is deleted straight away, and maplog starts a new, empty guest map on your phone. Want a copy first? Tap Export my map in Settings before you delete.

By email

If you no longer have the app, email info@maplog.app with the subject “Delete my maplog account”. Send it from, or include, the email address of the Apple or Google account you signed in to maplog with, so we can find your account. We delete it within 30 days and reply when it is done.

A guest map that was never backed up with Apple or Google is not linked to an email address, so we cannot find it from a request. Delete it in the app. Empty guest accounts that haven't opened maplog for 30 days are deleted automatically.

What is deleted

Your sign-in and account.
Your map: every country, region and city you added, with their dates.
Photo links, import records and app use data.
Your customer record at RevenueCat, which handles maplog pro purchases.

What is kept

Apple or Google keeps its own record of a maplog pro purchase, so you can still restore it with Restore purchases on a new account.
Deleted data can stay in our database provider's routine backups for up to 30 days until those backups are replaced. It is not used or restored from there.